New longer visiting hours from 10am to 10pm

Wednesday November 29, 2017

Patients will enjoy seeing their friends and family more at Worthing Hospital and St Richard’s Hospital in Chichester from Friday 1 December when new longer visiting hours are introduced.

Western Sussex Hospitals NHS Foundation Trust is extending visiting times from just 3.5 hours a day to 12 hours, with adult inpatient wards open from 10am to 10pm, seven days a week.

Chief nurse, Nicola Ranger, said: “We’re delighted to extend ward visiting hours to provide more opportunities for friends and family to come into our hospitals and spend time with their loved ones.

We’re delighted to extend ward visiting hours to provide more opportunities for friends and family to come into our hospitals and spend time with their loved ones.

“Social interaction and keeping in touch with life outside of hospital is really beneficial for patients and not only helps the time pass but importantly keeps their minds healthy and engaged as well.

“Longer visiting hours will also help family members to speak in person more with consultants, therapists and other members of their relative’s care or discharge planning team.”

The decision to extend visiting times follows pilots on six wards where open access was trialled for three months, enabling visitors to come and go at any time of day or night. Feedback and consultation with patients, visitors and staff informed the new arrangement to open wards each day from 10am to 10pm.

Western Sussex Hospitals cares for nearly 142,000 inpatients a year and is one of only five acute trusts in the country to have received an Outstanding rating from the Care Quality Commission.

The trust, which runs hospitals in Chichester, Shoreham and Worthing in West Sussex, has a leading reputation for quality improvement and enabling its staff to bring about positive change.

Each day, colleagues gather for improvement huddles where ideas to improve patient experience are raised, discussed and implemented. This approach creates an empowering environment where the status quo is challenged and new ideas can flourish.

Recent innovations include the introduction throughout the hospitals of free guest WiFi internet access and the trial of new colourful and clearer signage to improve wayfinding for visitors.

For more information about the trust’s long-term approach to continuous improvement please visit www.westernsussexhospitals.nhs.uk/PatientFirst.

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