As well as the clinical staff taking care of you, all our hospitals also have a strong team of support workers to help look after your welfare.
Areas in which we can assist or advise include the following:
Patient Advice and Liaison Service (PALS)
PALS has been set up to deal with patients’ problems and concerns, and to resolve these wherever possible. You can get in touch with our PALS managers either through your named nurse or by contacting them direct:
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More information about PALS and contact details
Safeguarding vulnerable adults
The Trust is fully committed to ensuring procedures are in place to safeguard the wellbeing of the vulnerable adults who use our services.
Safeguarding vulnerable children and young people
Children & Young People are vulnerable individuals. In order to safeguard their welfare it is the Trust’s intention that all children & Young People entering the Trust will be provided with the best possible protection against abuse & neglect.
Personal problems
Social workers are always available to help you or your relatives with any personal problems arising from your stay in hospital.
These could range from difficulties with benefits and worries about your work or family life to concerns over how you will manage after you are discharged.
If you would like to see a social worker, please ask your named nurse or ward manager to arrange a visit.
Religious services
Clergy of various denominations visit the wards regularly and will be happy to meet with you or your relatives if you wish. Please tell your named nurse if you would like to receive a visit or receive Holy Communion on the ward.
All three hospitals have their own chapels, which are always open for quiet reflection or to leave a message for the Chaplains and their teams of volunteers.
Security
It is important that all our patients are confident they will be cared for in a safe and secure environment. To ensure this, public entrances and exits to our hospitals are limited in number.
Please enter and leave only by the marked doors and do not use fire doors.
Please also follow fire safety instructions and help staff by co-operating in any emergency situation.
The Trust will not tolerate verbal abuse or physical violence towards its staff or patients. Should any such incident occur, patients, relatives or friends involved will be asked to leave the hospital and police will be called if necessary.
Smoking-free zone
Smoking is not allowed anywhere in the hospitals or their grounds. If you are a smoker, please discuss your situation with your family doctor prior to admission.
Advice on giving up smoking is available within the hospitals, from the West Sussex Quitters Helpdesk or by telephoning 01243 815505.
