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Outpatients

Our outpatient clinics are some of the busiest areas of our hospitals; seeing more than 1;000 people a day between them.

You will receive an outpatient appointment if you have been referred by your doctor for clinical advice or treatment. You will not need to stay overnight. 

Your appointment letter will tell you the date and time of your consultation and the name of your consultant or clinic.

You will normally be expected to make your own way to the hospital. If you are a new patient and think you may need hospital transport; please tell your GP.

Arriving at the hospital

When you arrive at the clinic; please give your name and appointment letter/card to the receptionist. They will confirm your personal details and book you into the clinic.

It is very important that we have a day time and evening telephone number for you; and possibly a mobile number; in case we need to arrange to see you at short notice.

Waiting time

Please help us by arriving for your appointment on time. We will do our very best to make sure you are seen within 30 minutes of your scheduled appointment time.

Occasionally your appointment may be delayed because your doctor has been called to deal with an urgent case or has had to spend longer than expected with another patient. Please be patient if this happens.

You may need to undergo additional tests before or after your clinic appointment; so please allow time for these.

Your consultation

Everyone who attends an outpatient clinic is under the care of a particular consultant; who has a team of staff working with him or her.

You may not see the consultant at every visit but the doctor you see will discuss any major decisions about your treatment with the consultant.

If there is anything you do not understand about your condition or treatment; please do not hesitate to ask your doctor or any other member of the clinical or nursing staff about your concerns.

Another appointment?

If you are asked to come back for another appointment; you will be given a slip by the doctor or nursing staff. Please take this to the receptionist to arrange a convenient date and time.

Additional information

What do I need to bring with me to an outpatient appointment?

  • Your appointment letter
  • A list of any medications you are taking
  • Any sample previously requested (for example; urine) 
  • Money for a prescription (or your exemption certificate)
  • Money for car parking
  • A list of any specific questions you would like to ask

How do I get to the hospital for my appointment?

You will normally be expected to make your own way to the hospital. If you are a new patient and think you may need hospital transport; please tell your GP. 

Contacting your outpatient clinic

If; for any reason; you need to change or cancel your appointment; please tell us as soon as possible so we can offer it to another patient.

St Richard’s

Contact us if you have any queries regarding your out-patient appointment.  

  • Telephone 01243 813480

Be ready to quote your name; hospital number and date of appointment.

Worthing and Southlands

Contact us if you have any queries regarding your out-patient appointment. 

PLEASE NOTE: The following Worthing Hospital departments have their own out-patient appointment numbers:

  • Antenatal: 01903 285222 ext 84371
  • Haematology 01903 285222 ext 85705
  • Physiotherapy: 01903 285014
  • Radiology (x-ray): 01903 285222 ext 85639