From our Medical Director

I am very pleased to introduce the proposed Quality Priorities 2017-18 for Western Sussex Hospitals NHS Foundation Trust.

If you live, work or spend time in West Sussex, the quality of services provided by the hospitals in the area could affect you.

Whether it’s emergency care, maternity care or ongoing treatment for a long-term health problem, you want your hospital to offer the best and safest care possible.

Our trust already offers high quality care. In April 2016 we were rated Outstanding by the Care Quality Commission following announced and unannounced inspection visits in December 2015.  We are among the best performing NHS Trusts in the country and offer the “best and safest care for patients”.


Every three years, we produce a Quality Strategy to outline the areas we most want to focus on for improvement for everyone who comes into contact with the hospitals, whether as patients, visitors, staff or partners.

In 2015 we set out our Quality Strategy for 2015-2018, we identified four goals that will help to focus our improvement work:
  • Saving more lives and improving outcomes
  • Providing safer care
  • Providing more reliable care*
  • Improving patient and staff experience**

* Our ambition to provide reliable care has now been incorporated into our other improvement goals.

** We have split our patient and staff experience goal into individual workstreams.

Every year we review how we are doing against each goal and agree the priority areas of work that will help us achieve our goals.

The following pages give details of each of our goals and priority areas of work planned for 2017-18 including case studies to help illustrate how we are making improvements.

We would welcome your feedback to help us shape improvements in care.  Please review our plans and provide any feedback on our Quality Priorities for the Trust for next year by completing a short survey.  Your feedback helps us improve the quality and safety of our care and services. 

Thank you for your interest and support, we really value your views and appreciate you taking the time to share them with us.

Dr George Findlay
Medical Director

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