Buckingham & Broadwater win Employee of the Month
“The staff have been absolutely amazing in both wards,” said matron Sue Shepherd in her Employee of the Month nomination for Buckingham and Broadwater wards. The two teams are joint winners of the trust award in recognition of their excellent management of additional beds during the winter pressures.
Sue added: “Whilst remaining caring, professional and delivering outstanding care, both wards have been proactively ‘pulling through’ the patients from other wards to fill vacated beds to maintain flow within the hospital.”
During the winter months, each ward cares for up to 11 more patients as escalation beds are put into use to manage increased demand. This puts extra strain on these ward teams which in previous years has caused a number of issues. Consequently, Sue encouraged the staff to identify and address these problems by helping to create new guidelines for the use of seasonal beds.
Sue said: “The guidelines have empowered the staff to ensure that the right patients are moved to a seasonal bed and enabled them to refuse inappropriate patients with the assurance they would be supported in their decision.”
The Employee of the Month judges were impressed to see that both sickness and the numbers of staff leaving halved for these wards from 2017 to 2018 – an improvement attributed to the new ways of working.
Head of Nursing, Julie Thomas, endorsed Sue’s nomination of the Worthing wards, saying: “Ward sisters Lynda Naftel and Carmina Montefrio have worked with their teams to ensure that all 33 beds per ward are staffed as safely as possible and staff have gone the extra mile to help cover with bank shifts, coping with the extra patients’ needs and care without complaint.
“Lynda and Carmina have also worked amazingly as a team across the floor and I definitely support this nomination and commend Sue as well.”