Chief Operating Officer leaves trail of success

Friday March 11, 2016

Nearly a quarter of a million more people have appointments with specialist clinicians at hospitals in Chichester, Worthing and Shoreham than did so six years ago.

jane_farrell

Since Western Sussex Hospitals NHS Trust was formed in 2009, outpatients attendances have increased by 67% from 357,000 to 596,000 in the past year.

The dramatic increase in activity was highlighted during a public board meeting on Thursday 3 March by chairman Mike Viggers who was commending departing Chief Operating Officer and Deputy Chief Executive Jane Farrell (pictured right).

Jane, who is moving to King’s College Hospital in London, has overseen significant advances in performance at Western Sussex which runs Worthing Hospital, Southlands in Shoreham and St Richard’s in Chichester.

Mr Viggers paid tribute to her “kind, caring and compassionate leadership” and took the opportunity to compare figures from Jane’s first Performance Report in March 2009 with this month’s figures six years on.

  • A&E attendances – 115,000 to 132,000 (15% increase)
  • Day case operations – 38,000 to 62,000 (63% increase)
  • Outpatients appointments – 357,000 to 596,000 (67% increase)
  • Average elective length of stay – 5 days to 3 days
  • Delayed transfers of care – 6.5% to 3%
  • C.diff reduction – 252 to 17 incidents
  • MRSA reduction – 37 to zero incidents
  • Staff turnover – 13% to 9%

The trust’s executive colleagues agreed the impressive improvements, achieved against a back-drop of ever-increasing demand, were testament to the hard work of the organisation’s 6,500 staff members.

At her farewell gathering Jane also paid tribute to colleagues, saying: “I’ve never worked in an organisation before where, almost without exception, staff exceed expectations every day and where the relentless commitment and passion of colleagues has truly transformed our services.

“Western Sussex is ranked right up there with the best performing trusts in the country, and rightly so. I feel enormously privileged to have been part of this hugely successful team for the past six years.”

The Trust is currently recruiting to the vacated Chief Operating Officer position.

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