Secretary of State for Health praises staff

Wednesday October 19, 2016

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The Secretary of State for Health visited Western Sussex Hospitals NHS Foundation Trust on Friday 14 October to congratulate hospital staff on their achievement of an Outstanding rating from the Care Quality Commission.

Jeremy Hunt MP said: “I want to say to everyone who works for the trust, congratulations, it is a fantastic achievement – seven trusts in the country have achieved Outstanding and Western Sussex is one of them and that is because you are brilliant with patients, you look after each other well and there is a tremendous commitment to improving safety and care.”

The Secretary of State visited Worthing Hospital to talk with staff and find out more about the trust’s leading approach to staff engagement which enables employees to generate their own improvement ideas and lead change within their teams that improves patient care.

Mr Hunt said: “Successful organisations are the ones with leaders who listen, empowering people on the front line, not just tapping into the ideas of the one person at the top, but actually the 7,000 who work in the organisation.

“I think it is no coincidence that Western Sussex is the only trust in the country that has Kaizen (continuous improvement) spaces and that you are also one of the only ones with an Outstanding rating.

“Successful companies are those that listen to their front line staff because that is where the best ideas come from and that is something that I think you can help the rest of the NHS understand.”

During his visit to Worthing Hospital, the Health Secretary also asked to spend time within the trust’s CCQ-rated Outstanding maternity department, prior to unveiling landmark plans today (17 October) to make giving birth safer in the NHS.

Trust consultant obstetrician, Mr Mathew Jolly, who has been working with NHS England as National Clinical Director on its maternity review, has also been announced as one of two new national maternity safety champions.

Chief Executive of Western Sussex Hospitals NHS Foundation Trust, Marianne Griffiths, said: “I am exceptionally proud to work with such passionate, skilled and caring people in our hospitals in Chichester, Worthing and Shoreham.

“Despite ever-increasing demand for our services and more stringent financial constraints, together we are continuing to improve the services we provide to patients by adopting a leading approach that is revolutionising how our NHS staff can innovate and make services better for everyone.”

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