Your stay

As a private patient in the Chichester Suite or the Downlands Suite, you get the best of both worlds – the high-quality care and 24-hour services you would expect from a high-performing NHS hospital and the comfort and hotel-style services you want.

Throughout your stay, there will be staff on hand to make you as comfortable as possible, to answer any questions you might have at any stage of your treatment and to help ensure you leave us with all the information and tools you need to speed your recovery at home.


Your room

We have designed our rooms to be comfortable and private throughout your stay.

Our private rooms are all ensuite and have televisions, power points for charging mobile phones, Wi-Fi and nurse call buttons.

If you are being treated in the Downlands Suite in Worthing Hospital, you will be given a bed in one of our five private rooms or in our four-bed bay.


Meals and drinks

The Downlands Suite and the Chichester Suite each have a dedicated kitchen preparing fresh meals to order.

Our nutritious menu caters for special dietary requirements as well as cultural and religious needs.

We serve tea and coffee throughout the day and you can request drinks at any time. We also provide tea and coffee for your guests.


Visitors

Your visitors are welcome at any time during the day, but we ask them to keep in mind that this is a hospital and to respect the privacy of other patients staying in the unit by keeping noise to a minimum in common areas.

Your healthcare team may sometimes request that visitors are kept to a minimum so that you are able to rest and recover. And visitors may be asked to leave your room for short periods so that we can monitor you.

Where possible, please avoid having babies or small children on the ward and remember that children who do visit you must be supervised at all times.

If any of your friends or family are suffering with infectious illness, we ask that they stay away from the hospital.

Some of our patients are very vulnerable and we can only provide our high level of care to all patients if we keep infection at bay. Infectious illnesses can also have a negative impact on your recovery.


Additional information

The Trust operates a no-smoking policy. If you are a smoker and this will cause you difficulties, please discuss it with your clinical team before coming to hospital.

If you require an interpreter, please let us know so we can arrange that before you arrive. We are also able to provide sign language interpreters.

There are dedicated car parks at both hospitals and spaces for disabled badge holders. Chichester Suite patients can request an allowance for parking.

We hope your stay with us will be comfortable and your experience a positive one. We welcome patient feedback and would like to know your thoughts on our facilities and the standard of care you received.

You can speak to any member of staff to share your observations. Our senior nurses undertake regular quality audits so that they can act quickly to resolve any issues or concerns and we will ask you to complete a patient survey during your stay or on discharge.


For further information

We have done our best to answer your questions and help you prepare for your time with us, but if you need anything further, please do not hesitate to contact us:

  • Worthing Hospital

Downlands Suite

Tel: 01903 285286

  • St Richard’s Hospital

Chichester Suite

Tel: 01243 788122 ext 35287

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