Clinics and services

One-stop clinics are reducing the number of times patients have to visit the eye unit and how long they have to spend here.

The introduction of ‘one-stop’ clinics at Western Sussex Eye Care | Southlands is halving the number of visits patients have to make and the amount of time they have to spend in hospital.

Ophthalmology hospital referrals from opticians and GPs have risen dramatically in recent years, making our eye care specialists one of our busiest teams – in 2016/17, for example, they saw 70,000 attendances.

When our clinics were at their busiest, and while we were recruiting additional consultant ophthalmologists, this did unfortunately affect patient experience.

However, we now have eight expert consultant ophthalmic surgeons working for the trust and we are recruiting two further consultant specialists.

The new ‘one-stop’ clinics will also dramatically reduce the time patients spend in hospital and the number of appointments they need to attend.

A single visit to the cataract clinic now combines a vision test, ophthalmologist consultation, autorefraction, biometry, topography and surgical pre-assessment.

We treat nearly 3,500 patients for cataracts every year, many of whom also return to have a second cataract removed.

Previously, each patient had to visit the eye clinic three times and then come back again for their operation, amounting to six or more hours in hospital.

But in our new purpose-designed centre we have all the right eye care specialists, equipment and facilities available at the right time for patients.

So a cataract patient now only has to come into hospital twice and, in total, they should spend only around three hours here.

A similar approach is also be available for other common conditions, including the wet form of age-related macular degeneration (AMD) and glaucoma.

Western Sussex Eye Care | Southlands has been purpose-designed to facilitate ‘one stop’ clinics, which will also be introduced to the ophthalmology department at St Richard’s Hospital in Chichester.


Additional support available

Please call the number on your appointment letter, or email our Patient Advice and Liaison Service (PALS), if there is anything we can do to meet your needs during your visit – for example, should you require sign language, an interpreter or other assistance.

4sight

4sight is a charity in West Sussex supporting people with sight loss, offering a wide range of services including information, advice and guidance; advocacy; assistive technology advice and support; and low vision aids and equipment advice; as well as further services for members.

An in-hospital sight care advisor service is available at Western Sussex Eye Care | Southlands.

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